Response, a Registered Charity, is one of the largest providers of mental health services in the Thames Valley. Providing first class support and care for over twenty years, it has established a strong reputation as a provider of the highest quality support to people in their own homes.
Our holistic approach to home care recognises the individuality of each person and care packages are designed to promote choice and control for each individual. Our packages are fully personalised and offer flexibility.
Whether you are seeking companiable support to achieve a more active lifestyle or the most professional personal care for yourself, or a close friend or relative, Response’s highly trained support staff are here to help.
Domiciliary Care: Excellence as Standard
Response is registered with the Care Quality Commission and has a Two Star GOOD rating.
All our members of staff participate in our training programmes specifically designed around the needs of clients.
Domiciliary Care: Our Commitment
This commitment to a highly trained professional workforce ensures that you will never be disappointed with the care that you receive from Response.
To ensure that we meet all your expectations regular service reviews will be held with you and any family or friends that you would like to include.
Domiciliary Care: Our Specialist Expertise
Response understands the challenges of supporting someone with complex mental health needs.
We also understand that with our specialist support and commitment to a recovery ethos, clients can remain active and fully supported in their own homes irrespective of their level of need or dependency.
Our Services include:
Personal Care
Assisting with getting up, washing and dressing
Grooming
Getting ready for bed
Having a bath / shower
Managing continence
Assistance with Stoma / Catheter care
Administrating medication
Laundry / ironing
Practical / Social Care
Companionship and help with structuring activities
Light household duties
Shopping
Liaising with other health care professionals
Visiting dentists / opticians / hairdressers
Collecting prescriptions
Accompanying to social activities
Collecting pension or benefits
Paying bills
First Step: How to Fund
If you, or a relative, need help to remain at home you may be entitled to financial support either from the local council or the benefits agency. Unlike care in hospital, care at home is not free but the council may be able to assist with payment.
To arrange a financial assessment contact your care co-ordinator or us directly. If you are eligible then you will receive a personal budget which could be administered in the form of a direct payment. A care broker will then be arranged for you to help to source the best possible care package to deliver your desired outcomes. This could mean a service delivered by a provider such as Response.
Services from Response can also be funded privately with prices on request.
The Next Step: Assessing Care
Should you choose Response as the provider of your domiciliary care, then contact us using the details below. You will then be visited by a manager to discuss your needs and requirements.
This will include the times you want/need support, how we provide the support, what information we provide including the service user pack and how we monitor the quality of our services. We will also carry out a risk assessment to ensure that all parties involved in the provision of care are kept safe.
Response looks forward to meeting you and delivering your individual requirements.
Contact Us Today
If you have any questions about Response, or would like to discuss your own domiciliary care needs, please contact:
Oxford Office:
Angela Bartlett
01865 397943
Reading Office:
dianne.roche
01889 323098
Click on the links to download our Domiciliary Care Leaflet and our Domiciliary Care Statement in .pdf format.
