VWHDC Choice Based Lettings

As Vale of White Horse District Council is part of the partnership called ‘Oxfordshire Homechoice’ they advertise and allocate the available social and housing association housing in the area via choice based lettings.

Once you have completed the process of joining the housing register you will be sent your details and in order to access choice based lettings you will need to have your housing register reference number and date of birth.

You will also be allocated a band that will inform you about the types of accommodation you are eligible to bid on.

Before you start to bid you will need to look at the available properties for the current bidding cycle, to do this you can:

  • Log on to www.oxfordshirehomechoice.org.uk click on the Vale of White Horse Council logo and then go to the properties section.
  • You can obtain a paper copy of the fortnightly available property newsletter AVAILABLE FROM CHART

Once you have looked at the available properties and selected the properties that you are interested in (you can express interest in up to three per cycle and only ones that you are eligible for) you need to bid on these properties this can be done by:

  • Logging on and applying (bidding) at www.oxfordshirehomechoice.org.uk
    • Click on the Vale of White Horse District Council symbol
    • Click on LOG IN / MY ACCOUNT
    • Enter your housing register reference and date of birth
    • Follow on screen instructions
  • Telephone
    • Call 08000277889 (this is free from a landline but will cost from a mobile)
    • You will be given a series of instructions to follow
  • Visiting your local council office, staff can guide you through this process.
    Abingdon Local Services Point
    Abbey House
    Abingdon
    OX14 3JE
  • Obtaining a bidding coupon from the council and posting it to the above address.

The bidding cycle starts on a Wednesday and closes at midnight on the Monday (13 days later).

When the bidding cycle closes Vale of White Horse District Council will work out who has been successful. This is worked out on a variety of factors; the decision will always take into account your banding and your registration date, but may also include other factors such as local connection, mobility level, household size and applicant type if this has been specified in the property advert.

If you are the successful bidder you will be contacted at the earliest opportunity to provisionally offer you the property. At this stage the successful bidder can view the property and decide whether to accept it of not. If you are happy with the property the housing association will take you through the process of setting up the tenancy.

If you feel it is not the right property you can refuse it after the viewing and continue to bid on other properties (if you are band 1 and refuse an offer your application may be reviewed). Please remember if you do this on multiple occasions you may be asked further questions, to avoid this situation try to only bid on properties you are sure you will want to move into.

Vale of the White Horse District council releases information at the end of the bidding cycle about how many bids each property has received – this can be found on the website and on the next property newsletter and is a useful tool to use. For each property you can view the band of the successful bidder, their registration date and see how many bidders each property received. This will help you to work out how long you may have to wait for a property in a specific place. This information may encourage you to reconsider the areas and properties you will bid on next cycle.

It is vital that you inform Vale of White Horse District Council about any changes in your circumstances (e.g. if you change your address) and this can be done by phone, in writing, in person or via email. Vale of White Horse District Council requests you renew your application on a yearly basis in order to ensure your details are up to date and to keep your registration active. If you fail to response to the update request your application will be cancelled.