Response Housing exists to provide high quality accommodation in a variety of settings to people who live in properties provided by Response, because we believe that good quality accommodation is a vital component in the mental health recovery process.
How does Response Housing deliver high quality accommodation?
Tenancy Officer
We have a Tenancy Officer, who provides welfare benefit assistance and advice, along with guidance around licence and tenancy agreement.
Housing Management
Our housing management team are committed to delivering intensive housing management to residents who may be experiencing difficulties around their licence or tenancy agreements.
Weekly property checks, annual room inspections, as well as fire safety and health & safety audits are some of the functions also carried out by the housing management team, to ensure that Response is complying with legislation, and that the accommodation we provide meets the standards set by our regulators such as the National Housing Federation, and our carers
Maintenance, repairs and cleaning
The agreements we have with our contractors means that we can respond to all routine maintenance and repairs 24 hours a day; – which enables us to deliver on our goal of providing high quality accommodation in a variety of settings.
We also have a dedicated painter and decorator, who works closely with our contractors.
As well as our contract cleaners, Response Housing employs a team of housekeepers responsible for the upkeep of the communal areas in the independent houses we own/manage throughout the county.
How to contact us
Response Head Office
a.g.palmer house, morrell crescent
littlemore, oxford
uk
ox4 4su
Office Opening Hours: Monday-Thursday 9-5 Friday 9-4
Response Housing line: 01865 397949 (24 hours)
email: housing at response.org.uk
